Our control room is operational round the clock. Various functions coordinated/ controlled from the control room are:
• Deployment of security personnel
• Reporting of arrival/departure of guards at various assignments.
• Taking care of Security duties and arranging relief in case of a guard falling sick or not being in a position to report for duty, for any other reasons.
• Recording of complaints from the clients, taking remedial action under intimation to the clients and keeping own management informed of these.
• Coordinating night checks.
• Handling incidents like fire, bomb threat, medical injuries etc. reported by guards from clients premises.
• Keep close liaison with the police and the nearest medical and fire brigade departments.
• Coordinating/controlling operational supervision by the supervisors in the field.
• Keeping the management informed regarding important activities at the clients’ premises.
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