Our Reach

we are geared to operate anywhere in the country.

Standard Operating Procedures (SOPs)

In order to standardize and to make it easy to understand and remember various nuances of operations, we have designed ‘Standard Operating Procedures’ (SOPs), which cover most of the common situations under a pattern of operational conditions. Common variations to these are also covered in these SOPs. Special SOPs are drawn for situations, which demand specialized treatments because of their being out of the ordinary.

Control Room Operations

Our control room is operational round the clock. Various functions coordinated/ controlled from the control room are:

• Deployment of security personnel
• Reporting of arrival/departure of guards at various assignments.
• Taking care of Security duties and arranging relief in case of a guard falling sick or not being in a position to report for duty, for any other reasons.
• Recording of complaints from the clients, taking remedial action under intimation to the clients and keeping own management informed of these.
• Coordinating night checks.
• Handling incidents like fire, bomb threat, medical injuries etc. reported by guards from clients premises.
• Keep close liaison with the police and the nearest medical and fire brigade departments.
• Coordinating/controlling operational supervision by the supervisors in the field.
• Keeping the management informed regarding important activities at the clients’ premises.